Welcome to the Joelle Thinga Blog, where we embark on a journey together to unlock the secrets of thriving in the service industry. Whether you’re launching your dream venture, aiming to elevate your existing service business, or seeking innovative ways to connect deeply with your clients, you’ve come to the right place.
Here, we’ll explore practical strategies, insightful tips, and transformative ideas designed to help you launch, grow, and scale with confidence and creativity. Beyond business growth, we also believe in the power of personal development and investing in oneself.
“How much do you think your service is worth?”
As a service provider in the health, beauty, wellness, coaching, or creative industries, determining the right pricing for your services is more than a financial decision—it's about valuing your worth and communicating that value to your clients. For many, this process can be daunting, tangled up with personal doubts and fears about how these decisions are perceived. Today, I’m going to walk you through not only why it’s important to charge what you’re worth, but also how you can do so confidently, backed by a solid strategy and a healthy mindset.
Before you can confidently charge what you’re worth, you need to understand and believe in the value you provide. This involves deep introspection and a clear understanding of the transformation your services bring to your clients.
A transformation declaration is a powerful statement that clearly articulates the change your clients experience after using your service. It’s not just about what you do; it’s about how you change lives. For example, a personal trainer might say, “I help busy professionals over 40 regain their strength and confidence, allowing them to feel more vibrant and energized than they did in their twenties.”
This declaration should be the cornerstone of all your marketing and communication. It tells potential clients what they can expect and why they should choose you over someone else.
Once you have your transformation declaration, the next step is to effectively communicate this to your clients. Learning a sales framework, such as the Q.U.E.E.N Method, can be incredibly beneficial:
Questions: Initiate conversations by inquiring about the client's needs and expectations.
Understand: Deeply understand the pain points and aspirations of the clients.
Explain: Clearly articulate the transformation my services would bring.
Engage: Engage the clients with compelling evidence and real results.
Narrow down: Guide clients towards making a decision that aligns with their best interests.
This structured approach not only helps in communicating your value but also ensures you are aligning your services with the client's exact needs, reinforcing the worth of what you offer.
One of the biggest hurdles to charging appropriately is often our own mindset about money. Here’s how to develop a healthier relationship with financial aspects of your business:
Your self-worth is not a reflection of your pricing. Separate your personal value from your business transactions. You are not less deserving because you charge more—often, you are simply reflecting the high quality and transformational value of your services.
The fear of losing clients due to higher prices is common. However, it’s important to recognize that clients who value quality will see the worth in paying for premium services. Those who are only looking for the cheapest option are likely not your ideal clientele if you wish to build a sustainable, rewarding business.
Part of adjusting your money mindset is helping your clients adjust theirs. Educate them about what goes into your pricing—the expertise, the personalized service, the quality. When clients understand the reasoning behind your prices, they are more likely to appreciate the value they are receiving.
Once your mindset is aligned, let’s look at some practical strategies to implement effective pricing:
Calculate the total cost of providing your service, including overheads, time, materials, and add a fair profit margin on top. This ensures you are covering all your expenses and earning enough to sustain your business.
This strategy focuses on the potential value the service provides to the customer, rather than just the costs involved in its creation. For instance, if your wellness program helps people significantly improve their health, reducing their medical costs, the value of your program is quite high.
Research what others in your industry are charging for similar services. While you don’t need to match or undercut these prices, it’s helpful to know where you stand in the market. Aim to position your pricing based on the unique value you offer compared to competitors.
Consider the psychological aspect of pricing. For instance, pricing a service at $199 instead of $200 can make a significant difference in consumer perception, even though the actual difference is quite small.
Charging what you're worth isn't just about increasing prices; it's about confidently communicating the unique value you bring, and ensuring your business thrives while you do work that makes a real difference. Remember, your financial strategy is a key component of your business strategy—both need to work harmoniously to ensure success.
Feel empowered to take control of your pricing with the understanding that you are providing exceptional value that deserves fair compensation. For more guidance and to truly refine your sales skills, consider joining the Authenticity Sales Course. This course will equip you with the strategies to not only determine your worth but also communicate it effectively, ensuring you not only attract but retain your ideal clients. Join today and start transforming your business with confidence!
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